Chick-fil-A Certified Trainer Knowledge Practice Test

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Which of the following steps should be included when wrapping a biscuit in addition to placing it in the center of the wrap?

  1. Ensure the biscuit is cool to the touch

  2. Pull the front and back edges of the wrap together

  3. Leave the biscuit unwrapped to keep it warm

  4. Wrap it loosely to give it space

The correct answer is: Pull the front and back edges of the wrap together

The correct step to include when wrapping a biscuit, in addition to placing it in the center of the wrap, is to pull the front and back edges of the wrap together. This action ensures that the biscuit is securely wrapped, which helps maintain its temperature and freshness. Proper wrapping is essential for presentation and for preventing the biscuit from becoming dry or losing its warmth before being served to customers. Wrapping the biscuit in this way also contributes to the overall quality of the food service, aligning with the Chick-fil-A standard of delivering delicious and appealing food products. Proper wrapping techniques can play a significant role in customer satisfaction, as they help ensure that food retains its intended taste and texture.