Chick-fil-A Certified Trainer Knowledge Practice Test

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Which of the following steps is not included when assembling and wrapping a biscuit?

  1. Placing the assembled biscuit in the center with the product name facing toward you

  2. Pulling the front and back edges of the wrap together over the biscuit

  3. Leaving the wrapping unsealed for easy access

  4. Folding in corners of the wrap before tucking the package

The correct answer is: Leaving the wrapping unsealed for easy access

Leaving the wrapping unsealed for easy access is indeed not part of the correct procedure for assembling and wrapping a biscuit. The purpose of wrapping the biscuit properly is to ensure that it remains fresh, secure, and protected during handling and transport. A tightly sealed wrap prevents contamination and retains the quality of the biscuit for the customer, making it an important step in food safety and presentation. In contrast, placing the assembled biscuit correctly, pulling the edges together, and folding in corners are all important components of the wrapping process to ensure the biscuit is presented attractively and is well-protected. Each of these steps contributes to a well-wrapped product that aligns with Chick-fil-A's standards for quality and customer service.