Chick-fil-A Certified Trainer Knowledge Practice Test

When is it appropriate for a Team Member to change their gloves?

1. After eating or drinking

2. As soon as they notice temperature change

3. As soon as gloves become torn or dirty

4. Before starting a new task only

The correct answer is: As soon as gloves become torn or dirty

Changing gloves immediately after they become torn or dirty is crucial for maintaining food safety and hygiene standards. When gloves are compromised—whether due to a tear or contamination—it poses a risk of transferring bacteria, allergens, or other contaminants to food or surfaces. To ensure the health and safety of customers, Team Members must diligently monitor the condition of their gloves and replace them as needed. This practice helps uphold Chick-fil-A's commitment to preventing foodborne illness and maintaining a clean environment in food preparation areas. The other options involve scenarios that do not directly relate to the immediate need for glove changes concerning food safety protocols. For instance, eating or drinking does necessitate changing gloves, but it’s not the only condition that warrants a change. Similarly, a temperature change does not imply impairment of glove integrity or contamination. Lastly, requiring glove changes only prior to starting a new task could lead to lapses in hygiene if the gloves were already dirty or damaged. Therefore, the focus on changing gloves right after they become torn or soiled is essential for the health and safety of both employees and customers.