Chick-fil-A Certified Trainer Knowledge Practice Test

When closing down the Boards area, which of the following actions should be taken?

1. Refill salt dispenser and wipe external surfaces

2. Turn off specials printer and unplug it, then wipe external surfaces

3. Restock packaging in Boards area

4. All of the above

The correct answer is: All of the above

Taking down the Boards area involves a comprehensive approach to ensure that everything is cleaned and restocked appropriately for the next shift. Selecting the option that includes all actions reflects the thoroughness required in maintaining the high standards of cleanliness and efficiency that Chick-fil-A values. Refilling the salt dispenser and wiping external surfaces help to maintain hygiene and ensure that all condiments are available for the next use. Turning off the specials printer and unplugging it, along with wiping its surfaces, ensures that electronic devices are properly powered down and kept clean, which reduces the risk of malfunctions and promotes a tidy workspace. Lastly, restocking packaging in the Boards area ensures that the staff is ready for the next service period without delays caused by a lack of supplies. In summary, each individual action plays a vital role in properly closing down the Boards area — concentrating on both cleanliness and readiness. Consequently, choosing the option that encompasses all these necessary steps emphasizes a well-rounded approach to operations at Chick-fil-A.